How To Write an Email in English

BBL Translation

Nowadays, emails have become the most common method of communication in the business world as they enable you to interact with people and businesses all across the globe without any delay, and people send emails almost every day. Therefore, they need to be professional. Being able to write a strong and clear email in English is an essential skill because English is such a widely known language and this will enable you to do so many more things.

This blog post will teach you the format of a typical English email, good vocabulary to use, some useful tips and the do’s and don’ts of writing emails!

One of the most important things to remember about emails in English is that they favour short sentences, very concise language and a simple structure. This should make it slightly easier if English is not your native language.

Structure of an Email:

Subject line

  • Designed to grab the reader’s attention so they can see exactly what the email is about
  • Sometimes a general subject line will be automatically deleted so keep make it specific

Salutation

  • These are optional and are normally not used when replying quickly to work colleagues
  • If in doubt, copy the greeting the sender used
  • If you don’t know the name of recipient: Dear Sir/Madam
  • Acquaintances: Dear
  • Friends & colleagues: Hi
  • Could open with I hope this email finds you well to set a polite tone

Reason for Writing

  • The first sentence should tell the reader what the email is about
  • Examples: I am writing to let you know/I am writing in response to
  • If you are replying to a client’s inquiry be sure to thank them for their email

Main Point

  • Write in paragraphs and don’t make the email too long
  • End the main body of the email with something like I look forward to hearing from you or please let me know if you have any questions

Closing

  • These are also optional
  • Some common choices: best wishes, kind regards, many thanks

Signature

  • This automatically appears are the end of all of your emails to save you the time of writing it out every time
  • It should include: your name, job title, details about your company and a link to company website

Tips

  • Keep emails short
  • Remember the absence of standard salutations is common
  • Use different paragraphs for each point: makes email clear and easy to follow
  • Use simple and direct English: short sentences, common words and avoid idioms (especially important if the readers first language is not English)
  • Be polite and use a neutral tone: your email could be forwarded to other people so don’t include any confidential information
  • Tell the reader what you want them to do next, so they are not left guessing
  • Check your email before sending: avoid spelling and grammar mistakes

Just remember be clear, brief and polite!

 

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b. To complain to the Supervisory Authority: if a user considers that their data is not being used properly, and this matter is not addressed by BBL, they may submit a complaint to the relevant data protection authority, which in Spain is the Agencia Española de Protección de Datos.

Important warning: we recommend that you carefully read the contents of this legal text prior to providing any personal data through the website of Bibielle Global Translations, SL, owner of and responsible for the correct application of the Privacy Policy.
In accordance with the regulations applicable to the protection of personal data, and the new provisions contained in the General Data Protection Regulation (hereinafter GDPR), directly applicable from 25 May 2018, Bibielle Global Translations, SL informs you of the following:
i. Contact details of the Data Controller: Bibielle Global Translations, SL (hereinafter BBL), with Tax Identification No. B65336885, registered office at Calle Cartagena 241, Barcelona, 08025 Spain, and contact e-mail legal@bbltranslation.eu.

ii. Purposes: Data collected through the contact e-mail address, or service quotation request form, will be incorporated into files owned by BBL with the purpose of handling, managing and responding to your request or contact. The data provided will not be used for purposes other than those for which it was collected.

iii. In addition, and on a voluntary basis, you may provide your consent (by ticking the corresponding box or registration) to us sending commercial communications, by any route and/or electronic means, and keeping you informed about the services which, being similar to the current ones, may interest you, and which BBL offers to its Clients and users under more advantageous conditions, and to carry out market or customer satisfaction surveys.

iv. Retention: The data will be retained for the time necessary to achieve the purposes for which it was collected, in order to respond to the subject of your request or contact, and while there continues to be a mutual interest. It will be deleted when it is no longer necessary for such purposes, the commercial or contractual relationship ends, unless its retention is required by law.

If you provide your consent to the sending of commercial communications, personal data will be processed actively while you have the status of User, or until you withdraw your consent.

v. Data communication: In no event will your data be transferred or communicated to a third party, unless required by law; nor will it be transferred internationally, except with the unequivocal consent of the data subject, and prior information about the possible recipients, purpose and, where appropriate, country of destination.

vi. Duty of secrecy: BBL complies strictly with the duty of secrecy and confidentiality of personal data, and for this reason has implemented technical, organisational and security measures to prevent its unauthorised alteration, loss, processing and/or access, taking account of the state of the art, the nature of the stored data and the risks to which they are exposed, all of this as established by Spanish and European legislation on the Protection of Personal Data.

vii. Rights of the data subject:

a. To exercise the rights of access, rectification, erasure and objection, limitation of treatment, data portability and not being the subject of automated individual decisions, by writing to Bibielle Global Translations, SL, Calle Cartagena 241, Barcelona, 08025 Spain or at legal@bbltranslation.eu indicating the subject of your request, and attaching a [copy of your] national identity card or passport.
b. To complain to the Supervisory Authority: if a user considers that their data is not being used properly, and this matter is not addressed by BBL, they may submit a complaint to the relevant data protection authority, which in Spain is the Agencia Española de Protección de Datos.

viii. If you receive commercial communications by electronic means, in accordance with the Spanish Law of Information Society and Electronic Commerce Services (LSSICE), you may withdraw your consent, unsubscribe or modify your data using the same channel, through the e-mail address legal@bbltranslation.eu, which will be specified in each communication.