The German Food Labelling Market: we don’t want your product to be recalled!

BBL Translation, Food labelling

Entering the German food market presents unique opportunities and challenges, especially when it comes to food labelling. As a specialised translation agency, we understand that translating food labels goes beyond mere language conversion. It involves adhering to stringent regulations, recognising cultural nuances, and meeting consumer expectations. For companies aiming to break into the German market, it’s crucial to ensure that your food labels are not only translated accurately but also comply with all relevant regulations. Here’s an overview of the key steps and considerations for translating food labels from English to German.

The Regulatory Framework

Navigating the German market requires compliance with several critical regulations, including:

1. EU Regulation No. 1169/2011 (FIC 1169/2011): This comprehensive regulation covers the provision of food information to consumers, ensuring that labels are clear and informative. It includes requirements for ingredient lists, nutritional information, allergen declarations, and label legibility.

2. EU Implementing Regulation No. 2018/775: Related to Article 26(3) of FIC 1169/2011, this regulation details the rules for indicating the country of origin or place of provenance of a food product’s primary ingredient. Compliance ensures transparency and consumer trust.

3. Lebensmittel- und Futtermittelgesetzbuch (LFGB): The German Food and Feed Code governs food safety, labelling, and consumer protection. It includes specific requirements for food labelling that must be adhered to by companies entering the market.

4. Lebensmittelinformations-Durchführungsverordnung (LMIDV): This regulation is Germany’s implementation of the EU Food Information Regulation (FIC 1169/2011), providing detailed rules on the presentation and content of food labels in Germany.

Key Considerations for Accurate Translation

1. Compliance with Regulations: Each food label must meet the standards set by the aforementioned regulations. This involves not only translating text but also ensuring the correct presentation and structure of information. Key aspects like allergen information must be clearly highlighted, and the origin of ingredients must be specified where required.

2. Cultural awareness: German consumers have distinct preferences and expectations regarding food labels. Organic and locally sourced products are particularly valued. Translating labels accurately means considering these cultural factors to make the information appealing and relevant to German consumers.

3. Precision in Terminology: Food terminology can differ greatly between English and German. Accurate translation of ingredients, nutritional values, and dietary claims is vital to avoid misunderstandings or regulatory issues. Inaccurate translations can lead to consumer mistrust and potential fines.

4. Design and Legibility: The visual presentation of food labels is as important as the textual content. German regulations specify requirements for font sizes, contrasts, and overall legibility. Ensuring that translated text fits within the label design while remaining compliant is essential.

A case study of a food labelling error in the German market

Entering the German food market presents numerous opportunities, but it also comes with stringent regulations and high consumer expectations. Even minor errors in food labelling can lead to significant commercial repercussions, including product recalls and damage to a brand’s reputation. In this post, we explore a real-world example of a food labelling error in the German market, highlighting the importance of accurate and compliant translation.

The incident: a labelling error leads to a recall

In 2022, a well-known international food company faced a major setback when one of its products was recalled from the German market due to a labelling error. The product in question was a ready-to-eat soup, popular among health-conscious consumers. The error involved the incorrect declaration of allergen information on the label, specifically the omission of a common allergen: celery.

Regulatory background

Germany, like other EU countries, follows strict guidelines for food labelling under the EU regulation no. 1169/2011 (FIC 1169/2011). This regulation mandates clear and comprehensive information on food labels, including the accurate listing of allergens. In this case, the failure to correctly declare the presence of celery was a direct violation of these regulations.

The consequences

The repercussions of this labelling error were immediate and severe:

  1. Product recall: The company had to issue an immediate recall of the product from all retail outlets in Germany. This process involved removing thousands of units from shelves, which was both logistically challenging and costly.
  2. Financial loss: The recall resulted in significant financial losses, not only due to the cost of retrieving and destroying the affected products but also in terms of lost sales and damage control expenses.
  3. Brand damage: The incident damaged the brand’s reputation, particularly among health-conscious consumers who rely on accurate labelling to make safe food choices. Rebuilding consumer trust after such an incident can be a long and challenging process.
  4. Regulatory penalties: The company faced potential fines and increased scrutiny from regulatory bodies, further adding to the financial and reputational costs.

Lessons learned

This incident underscores the critical importance of accurate and compliant food labelling. Here are some key takeaways for companies entering the German market:

  1. Thorough regulatory knowledge: It is imperative to have a deep understanding of both EU-wide and country-specific regulations governing food labelling. This includes staying updated with any changes in legislation.
  2. Expert translation services: Partnering with a specialized translation agency that understands the regulatory landscape is crucial. Accurate translation of food labels ensures compliance and prevents costly errors.
  3. Rigorous quality assurance: Implementing a robust quality assurance process that includes multiple checks and reviews can help catch potential errors before products go to market. This process should involve regulatory experts and native speakers who are well-versed in local consumer expectations.
  4. Clear allergen declaration: Allergens must be clearly highlighted on food labels. Using bold or contrasting fonts and ensuring visibility are key practices to follow, as mandated by regulations.
  5. Consumer feedback mechanism: Establishing a system for consumer feedback can help identify labelling issues early. Prompt action on consumer complaints can prevent small issues from escalating into major problems.

Conclusion

Accurate and compliant food labelling is not just a regulatory requirement but a fundamental aspect of consumer safety and brand integrity. The case of the recalled soup product in Germany highlights the severe consequences of labelling errors and underscores the need for meticulous attention to detail in the translation and presentation of food labels.

At BBLTranslation, we specialise in providing precise and compliant translation services for food labels. By leveraging our expertise, you can ensure your products meet regulatory standards and build trust with German consumers. Contact us today to learn more about how we can support your business in the German market.

Photo by Laura James

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Important warning: we recommend that you carefully read the contents of this legal text prior to providing any personal data through the website of Bibielle Global Translations, SL, owner of and responsible for the correct application of the Privacy Policy.
In accordance with the regulations applicable to the protection of personal data, and the new provisions contained in the General Data Protection Regulation (hereinafter GDPR), directly applicable from 25 May 2018, Bibielle Global Translations, SL informs you of the following:
i. Contact details of the Data Controller: Bibielle Global Translations, SL (hereinafter BBL), with Tax Identification No. B65336885, registered office at Calle Cartagena 241, Barcelona, 08025 Spain, and contact e-mail legal@bbltranslation.eu.

ii. Purposes: Data collected through the contact e-mail address, or service quotation request form, will be incorporated into files owned by BBL with the purpose of handling, managing and responding to your request or contact. The data provided will not be used for purposes other than those for which it was collected.

iii. In addition, and on a voluntary basis, you may provide your consent (by ticking the corresponding box or registration) to us sending commercial communications, by any route and/or electronic means, and keeping you informed about the services which, being similar to the current ones, may interest you, and which BBL offers to its Clients and users under more advantageous conditions, and to carry out market or customer satisfaction surveys.

iv. Retention: The data will be retained for the time necessary to achieve the purposes for which it was collected, in order to respond to the subject of your request or contact, and while there continues to be a mutual interest. It will be deleted when it is no longer necessary for such purposes, the commercial or contractual relationship ends, unless its retention is required by law.

If you provide your consent to the sending of commercial communications, personal data will be processed actively while you have the status of User, or until you withdraw your consent.

v. Data communication: In no event will your data be transferred or communicated to a third party, unless required by law; nor will it be transferred internationally, except with the unequivocal consent of the data subject, and prior information about the possible recipients, purpose and, where appropriate, country of destination.

vi. Duty of secrecy: BBL complies strictly with the duty of secrecy and confidentiality of personal data, and for this reason has implemented technical, organisational and security measures to prevent its unauthorised alteration, loss, processing and/or access, taking account of the state of the art, the nature of the stored data and the risks to which they are exposed, all of this as established by Spanish and European legislation on the Protection of Personal Data.

vii. Rights of the data subject:

a. To exercise the rights of access, rectification, erasure and objection, limitation of treatment, data portability and not being the subject of automated individual decisions, by writing to Bibielle Global Translations, SL, Calle Cartagena 241, Barcelona, 08025 Spain or at legal@bbltranslation.eu indicating the subject of your request, and attaching a [copy of your] national identity card or passport.
b. To complain to the Supervisory Authority: if a user considers that their data is not being used properly, and this matter is not addressed by BBL, they may submit a complaint to the relevant data protection authority, which in Spain is the Agencia Española de Protección de Datos.

viii. If you receive commercial communications by electronic means, in accordance with the Spanish Law of Information Society and Electronic Commerce Services (LSSICE), you may withdraw your consent, unsubscribe or modify your data using the same channel, through the e-mail address legal@bbltranslation.eu, which will be specified in each communication.