When having an interpreter is critical

Article

Sometimes, it takes something glaringly obvious to bring to light a need that had previously gone unnoticed. In the translation and interpreting sector, we often see cases in which the lack of an interpreter causes situations that are uncomfortable to say the least.
Through the media, we recently learned of what happened in two public events where the contraction of interpreting services would have been extremely helpful.

In the first of these events, the Spanish President Mariano Rajoy refused to answer a question from the BBC simply because it had been asked in English, meaning he would have had to answer in English – a language of which he does not have a good enough command, despite occupying a role which, by its nature, involves many international exchanges. Without a doubt, having an interpreter present at the press conference would have avoided this mishap given the high likelihood of being asked questions from foreign media outlets, and would have also put all the journalists and reporters wishing to talk to the President on a more equal footing. At the same time, the presence of a professional interpreter gives the speaker a certain prestige and improves their public image, just like wearing a well-fitting suit or nice shoes.
In the second event, the former President José Luis Rodríguez Zapatero gave a talk in English at the University of Oxford with somewhat questionable fluency, pronunciation and communicative skills. Again, having an interpreter to assist would have allowed the former President to speak much more naturally and comfortably (in Spanish), enabling him to express himself better in front of guests, as well as making sure that the public received his message clearly.

At BBLTranslation, we have always defended the need for interpreting services at events, both private and public. In both of the cases mentioned above, given Rajoy and Zapatero’s weak commands of English, the organisers should have foreseen this and put measures in place to optimise communication between the speaker and the audience. In these situations, the event organisers somewhat stitched up the two politicians, who were both consequently mocked and their appearances cast in a negative light.
Interpreting services facilitate communication in any kind of situation, and at BBLTranslation we provide only the highest quality services so that all parties receive a message that is true to the original, so that you are free to gamble with whatever you like… except your image!
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vii. Rights of the data subject:

a. To exercise the rights of access, rectification, erasure and objection, limitation of treatment, data portability and not being the subject of automated individual decisions, by writing to Bibielle Global Translations, SL, Calle Cartagena 241, Barcelona, 08025 Spain or at legal@bbltranslation.eu indicating the subject of your request, and attaching a [copy of your] national identity card or passport.
b. To complain to the Supervisory Authority: if a user considers that their data is not being used properly, and this matter is not addressed by BBL, they may submit a complaint to the relevant data protection authority, which in Spain is the Agencia Española de Protección de Datos.

Important warning: we recommend that you carefully read the contents of this legal text prior to providing any personal data through the website of Bibielle Global Translations, SL, owner of and responsible for the correct application of the Privacy Policy.
In accordance with the regulations applicable to the protection of personal data, and the new provisions contained in the General Data Protection Regulation (hereinafter GDPR), directly applicable from 25 May 2018, Bibielle Global Translations, SL informs you of the following:
i. Contact details of the Data Controller: Bibielle Global Translations, SL (hereinafter BBL), with Tax Identification No. B65336885, registered office at Calle Cartagena 241, Barcelona, 08025 Spain, and contact e-mail legal@bbltranslation.eu.

ii. Purposes: Data collected through the contact e-mail address, or service quotation request form, will be incorporated into files owned by BBL with the purpose of handling, managing and responding to your request or contact. The data provided will not be used for purposes other than those for which it was collected.

iii. In addition, and on a voluntary basis, you may provide your consent (by ticking the corresponding box or registration) to us sending commercial communications, by any route and/or electronic means, and keeping you informed about the services which, being similar to the current ones, may interest you, and which BBL offers to its Clients and users under more advantageous conditions, and to carry out market or customer satisfaction surveys.

iv. Retention: The data will be retained for the time necessary to achieve the purposes for which it was collected, in order to respond to the subject of your request or contact, and while there continues to be a mutual interest. It will be deleted when it is no longer necessary for such purposes, the commercial or contractual relationship ends, unless its retention is required by law.

If you provide your consent to the sending of commercial communications, personal data will be processed actively while you have the status of User, or until you withdraw your consent.

v. Data communication: In no event will your data be transferred or communicated to a third party, unless required by law; nor will it be transferred internationally, except with the unequivocal consent of the data subject, and prior information about the possible recipients, purpose and, where appropriate, country of destination.

vi. Duty of secrecy: BBL complies strictly with the duty of secrecy and confidentiality of personal data, and for this reason has implemented technical, organisational and security measures to prevent its unauthorised alteration, loss, processing and/or access, taking account of the state of the art, the nature of the stored data and the risks to which they are exposed, all of this as established by Spanish and European legislation on the Protection of Personal Data.

vii. Rights of the data subject:

a. To exercise the rights of access, rectification, erasure and objection, limitation of treatment, data portability and not being the subject of automated individual decisions, by writing to Bibielle Global Translations, SL, Calle Cartagena 241, Barcelona, 08025 Spain or at legal@bbltranslation.eu indicating the subject of your request, and attaching a [copy of your] national identity card or passport.
b. To complain to the Supervisory Authority: if a user considers that their data is not being used properly, and this matter is not addressed by BBL, they may submit a complaint to the relevant data protection authority, which in Spain is the Agencia Española de Protección de Datos.

viii. If you receive commercial communications by electronic means, in accordance with the Spanish Law of Information Society and Electronic Commerce Services (LSSICE), you may withdraw your consent, unsubscribe or modify your data using the same channel, through the e-mail address legal@bbltranslation.eu, which will be specified in each communication.